Shipping and Delivery Policy – Anshi Gold
At Anshi Gold, we are dedicated to delivering your products efficiently and safely. Please review our Shipping and Delivery Policy to understand our procedures and expectations for product shipment and delivery.
1. Shipping Locations
We currently ship products within India. If you are located outside of India and would like to place an order, please contact us to discuss available options.
2. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location, product weight, and size. The final shipping cost will be displayed before you complete your purchase.
3. Order Processing Time
Once an order is placed, please allow 1-2 business days for processing. During peak periods or holiday seasons, processing times may be slightly longer.
4. Delivery Timeframe
Estimated delivery times depend on the shipping method and your location. Generally, you can expect:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Please note that these timeframes are estimates and may vary depending on logistics partners and other factors beyond our control.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. Use this tracking number to monitor the status and expected delivery of your package.
6. Delays and Issues
We strive to ensure the timely delivery of all orders. However, delays may occur due to weather, carrier issues, or unforeseen circumstances. In such cases, we will inform you promptly and work to resolve the issue.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the package, we will contact you to arrange for reshipment. Additional shipping charges may apply in such cases.
8. Damaged or Lost Packages
If your package is lost or arrives damaged:
- Lost Packages: If the carrier confirms your package is lost, we will either resend the product or issue a full refund.
- Damaged Packages: Please inspect your package upon delivery. If it is damaged, contact us immediately with photos. We will arrange for a replacement or refund.
9. Contact Us
For any questions or assistance regarding shipping, please reach out to our support team at:
Anshi Gold
anshigold08@gmail.com
+91-701544733